Payment and shipping

The following conditions apply:

Delivery is available within Germany and to the following countries: Belgium, Denmark, Greece, Austria, France, Switzerland, Netherlands, Italy, Liechtenstein.

Shipping costs (including VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of €4.95 per order.

We offer free shipping on orders over €99.00.

Deliveries abroad:

We calculate shipping costs abroad as a flat rate as follows:

Belgium: EUR 9.95
Denmark: EUR 9.95 €
Greece: EUR 9.95 €
Austria: EUR 9.95 €
France: EUR 9.95 €
Switzerland: EUR 9.95 €
Netherlands: EUR 9.95 €
Italy: EUR 9.95 €
Liechtenstein: EUR 9.95 €


Delivery times

Unless otherwise stated in the respective offer, delivery of goods within Germany takes 1-2 days , and for deliveries abroad , 2-7 days after conclusion of the contract (or, in the case of agreed prepayment, after receipt of your payment).
Please note that there are no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one combined shipment unless we have made other arrangements with you. In this case, the delivery time will be determined by the item with the longest delivery time in your order.


Accepted payment methods

- Advance payment by bank transfer
- Payment by cash on delivery (plus COD fee of €9)
- Payment by credit card
- Payment via instant bank transfer
- Payment by invoice (via Klarna)
- Payment via installment plan (through Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Amazon Pay
- Payment via Giropay
- Payment via Apple Pay

Via PayPal:
- Payment via PayPal

About Mollie:
- Payment via instant bank transfer
- Payment via SEPA direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by invoice (via Klarna)
- Payment via installment plan (through Klarna)
- Payment by credit card
- Payment via giropay
- Payment via Apple Pay


Further details regarding payment

When paying by credit card (without using a payment service provider), your credit card account will be charged upon conclusion of the contract.


Our bank details:

Mail order company Hoch eK
Sparkasse Schweinfurt Haßberge
DE33 7935 0101 0000 4695 69
BYLADEM1KSW



If you have any questions, you can find our contact details in the legal notice.